Kompreno support
Product support, account help, subscription questions, and privacy requests all reach the same small team in Vienna.
Contact
Email contact@steadygo.app with the subject "Kompreno support". Include the app version, device model, operating-system version, and the steps that led to the problem. Do not send passwords, payment details, or other sensitive information.
Account and data
- Password reset is available from the sign-in screen using the email address on the account.
- Account deletion can be started inside Kompreno or through the public account-deletion page at /pl/account-deletion.
- Privacy or data-access requests can be sent to the support email above from the address associated with the account.
Subscriptions
Mobile subscriptions are offered and billed through Apple's App Store or Google Play. Manage or cancel them in the store's subscription settings; the app's Account & Settings screen links there and offers purchase restoration. Web subscriptions are managed from the billing page after signing in.
AI features
AI conversation and feedback features are optional and start only after you accept the AI notice. Individual AI responses can be reported from the conversation.